FAQ
Questions and answers
Everything people usually ask before booking. If your question is not here, call us and we will answer right away.
01Documents and requirements
What documents do I need?
A passport and a driving licence. For foreign nationals a national licence in Latin script or an international one will do. If you entered Uzbekistan recently you will also need a visa or a migration card.
What is the minimum age?
21 years old with at least 3 years of driving experience. The licence must be valid.
Can I add a second driver?
Yes. The second driver must meet the same age and experience requirements, and their details need to be recorded when you sign.
Is prepayment required?
No. You send a request, we confirm the car and the dates, and you pay when you collect the car.
02Payment and deposit
How much does a rental cost?
From 300 000 UZS per day for a Nexia 3 up to 2 500 000 UZS for a Tahoe. The full price list is in the catalogue and the price is shown on every car card. The longer the rental, the lower the daily rate.
How much is the deposit and when do I get it back?
The deposit depends on the car: from 3 000 000 UZS for a Nexia, Cobalt or Gentra up to 7 000 000 UZS for a Tahoe. The exact amount is shown on the car's page, so there are no surprises on the spot. We return it as soon as you bring the car back, minus any fines or fuel difference.
How can I pay?
Cash or bank transfer. There is no online payment on the site yet.
Are there discounts for longer rentals?
Yes. For a rental of several days the daily rate goes down. We tell you the exact amount when we confirm your request.
03Delivery and return
Is delivery really free?
Yes, anywhere in Bukhara, and we are the only company in the city that does it. We bring the car to the airport, the railway station, your hotel or your address, and collect it from the same place.
Can I collect the car at night or early in the morning?
Yes, we work around the clock. Tell us your flight time and the car will be there.
Can I return the car in another city?
Usually yes, but it needs to be agreed in advance when booking — the cost depends on the destination.
What about fuel?
The car is handed over with a certain fuel level and must come back at the same level. We settle any difference on return.
04Trips and insurance
Can I drive to other cities?
Yes. We deliver cars across the whole country — Samarkand, Tashkent, Khiva, Zomin and other destinations. We agree the route in advance when you book.
Is there a mileage limit?
Mileage terms are discussed when you book and depend on the rental period and the route.
What if the car breaks down on the road?
Call us — we are reachable around the clock. We will sort it out on the spot or replace the car.
What should I do in case of an accident?
First call the traffic police and complete the paperwork, then call us straight away. We handle the rest together.